1. Introduction
Welcome to Manny AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Instagram content planning and scheduling service.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign up, we collect your name, email address, and profile information from your Google account.
- Instagram Account: When you connect your Instagram account, we collect your Instagram username, profile information, and access tokens necessary to manage your content.
- Content Data: We collect the content you create, schedule, or publish through our platform, including posts, captions, images, videos, and scheduling preferences.
- Communication Data: Information you provide when contacting us for support or feedback.
2.2 Automatically Collected Information
- Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent on the platform.
- Device Information: Device type, operating system, browser type, IP address, and other technical identifiers.
- Log Data: Server logs, error reports, and performance data to help us improve our service.
2.3 Third-Party Integrations
- Google Services: We integrate with Google Calendar and Google Drive (when enabled) to sync your content and manage files.
- Instagram API: We use Instagram's API to access your account data, publish content, and retrieve analytics.
- AI Services: We may use third-party AI providers to generate content and provide intelligent features.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our content planning and scheduling services.
- Content Management: To create, schedule, and publish content on your Instagram account as requested.
- AI Features: To generate content suggestions, captions, and optimize your content strategy using AI technologies.
- Account Management: To manage your account, authenticate your identity, and provide customer support.
- Analytics: To analyze usage patterns, track performance, and generate insights about your content.
- Communication: To send you service-related notifications, updates, and respond to your inquiries.
- Security: To detect, prevent, and address technical issues, fraud, and security threats.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform, such as cloud hosting, analytics, and AI service providers.
- Instagram: We share content and scheduling information with Instagram as necessary to publish and manage your posts.
- Google Services: When you enable Google Calendar or Drive integration, we share relevant data with Google to sync your information.
- Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and the safety of our users.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with your explicit consent for specific purposes.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication and authorization protocols
- Regular security assessments and updates
- Access controls and employee training
- Secure API integrations with third-party services
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal and operational requirements.
- Portability: Request a copy of your data in a portable format.
- Opt-Out: Opt out of certain data processing activities, such as marketing communications.
- Account Deletion: Delete your account and associated data through your account settings.
- Disconnect Integrations: Disconnect your Instagram, Google Calendar, or Google Drive accounts at any time.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
8. Children's Privacy
Our service is not intended for individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Third-Party Services
Our service integrates with third-party services, including Instagram, Google, and AI providers. These services have their own privacy policies and terms of service. We encourage you to review their privacy policies to understand how they handle your information. We are not responsible for the privacy practices of these third-party services.
12. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Manny AI
Email: privacy@mannyai.com
We will respond to your inquiry within a reasonable timeframe.
14. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to delete personal information we hold about you
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
15. GDPR Rights (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making and profiling
Our legal basis for processing your personal data includes: (1) your consent, (2) performance of a contract, (3) compliance with legal obligations, (4) protection of vital interests, (5) performance of a task carried out in the public interest, and (6) legitimate interests.
By using Manny AI, you acknowledge that you have read and understood this Privacy Policy.